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AIBXD's COURSE CATALOG

12 exclusive courses fully focused on experience design, marketing, strategy, management, and implementation in the phygital realm

Designed Food Packaging

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Most Popular

How to Create Unforgettable Brand Experiences: Mastering Consumer Experience Design and Management

  • For: Entrepreneurs, designers, IT, marketers, engineers, strategists, academics, MBAs, and everyone interested in experience design

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Unlock the potential of experience design with our engaging online course. This program will equip you with a proven framework that enables the creation of exceptional and lucrative brand experiences. Armed with indispensable resources, you will be able to design a distinctive and valuable brand experience that can expand profitably. Join us on this game-changing expedition and elevate your brand above the rest.

Customer experience

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The Phygital Ecosystem: Crafting Seamless Experiences that Bridge Physical and Digital Worlds

  • For: Entrepreneurs, designers, IT, marketers, engineers, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer​

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Get ready to transform your digital strategy with our innovative course! Say goodbye to disengaged users and hello to immersive experiences. Discover the power of "phygital" and how it seamlessly connects the digital and physical worlds. Let's design successful phygital experiences together!

Workshop session on experience design thinking

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Highly Recommended

Enhancing Organizational Success with Business Experience Design and Strategy Transformation

  • For: Entrepreneurs, project managers, designers, IT, marketers, engineers, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Are you ready to take your business experience design skills to the next level? Look no further than our comprehensive course! With a strong focus on strategic vision, you'll gain the knowledge and tools necessary to create unforgettable experiences for customers, employees, and your brand across all your platforms. From mastering BXD strategy to thinking like a top strategist, our program is the perfect way to become an expert in managing business experience design. Let's get started!

sustainability

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Creating Sustainable and Ethical Brand Experiences: A Roadmap to Positive Change

  • For: Entrepreneurs, designers, IT, marketers, engineers, strategists, academics, MBAs, and everyone interested in sustainability

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Sustainability and business ethics must be top priorities in all brand experience designs. The adoption of ethical and sustainable practices in experience design is not only crucial but urgent. It should be considered right from the beginning of the design process. Gain an in-depth understanding of sustainable and ethical brand experience design and develop your own sustainable brand experience to make a positive impact on both the environment and society.

employee experience

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Highly Recommended

Designing and Implementing Successful B2B Customer Experiences

  • For: Firms, entrepreneurs, project managers, designers, IT, marketers, engineers, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

By taking this online course, you gain a thorough understanding of B2B experience design and management concepts and tools that can be used to enhance customer satisfaction. With this knowledge, you will be able to transform your business into a customer-centric organization, provide value to your B2B clients, outshine the competition, and improve customer retention and conversion. The course guides you through the process of moving from strategy development to B2B customer experience implementation.

Workshop on experience design thinking

LIVE ONLINE

Highly Recommended

Revolutionize Your Innovation Process with Experiential Design Thinking: Create Seamless Online and Offline Experiences

  • For: Designers, firms, entrepreneurs, project managers, IT, marketers, engineers, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Traditional design thinking (DT) is dead; long life to experiential design thinking (XDT). Design thinking as we know it is no longer effective. This course will teach you how to use XDT to design comprehensive experiences, rather than just products and features. By embracing this fresh approach, you'll be able to prevent experience design failures and create innovative solutions that stand out from the rest. XDT is a powerful tool that will help you capture and retain your customers' attention. Say goodbye to old, ineffective methods and hello to a brighter future with XDT.

customer experience

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Most Popular

Crafting Unforgettable Retail Experiences: The Ultimate Guide to Designing and Managing Customer-Centric Stores

  • For: Retailers, designers, entrepreneurs, project managers, marketers, hospitality and restaurant professionals, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Retailers often overlook the importance of a human-centered approach when designing physical spaces, despite the fact that experiential retail has become a crucial factor in today's market. This comprehensive course is tailored to retailers and creative designers who are looking to develop a unique and compelling retail experience. From crafting effective strategies and building powerful brand identities to designing immersive retail experiences, this course equips you with the necessary tools and skills to create an exceptional retail environment that engages and delights your customers.

Cake generation Z

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Most Popular

Unlocking the Power of Brand Experience Design for Gen Z: A Guide to Boosting Engagement and Loyalty

  • For: Communication and consulting agencies, firms, entrepreneurs, designers, marketers, HR, strategists, academics

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Many businesses across various sectors target Gen Z as a significant audience. However, most brand experiences fail to establish a strong emotional and authentic bond with digital natives. This course equips you with effective strategies and essential tools to create brand experiences that resonate with Gen Zers on a deeper level.

retail luxury experience

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Most Popular

Unlock the Art of Luxury Experience Design and Management for Creating Exceptional Customer Journeys

  • For: Communication and consulting agencies, luxury professionals, consultants, designers, firms, entrepreneurs, project managers, IT, marketers, engineers, strategists, academics, MBAs, luxury students

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

  • Schedule: Fall, Winter, Spring, and Summer

Do you want to elevate your brand and offer a luxurious experience that seamlessly unites your online and in-store channels? This comprehensive online live course provides you with all the necessary tools and knowledge to design and implement exclusive luxury experiences that truly stand out. The course provides valuable insights into best practices for designing top-tier luxury brand experiences, along with practical tips and techniques for creating a unique and unforgettable customer journey.

Employee brainstorm on employee experience

LIVE ONLINE

Highly Recommended

Mastering Employee and Corporate Experience Design and Management for Business Success

  • For: HR professionals, leadership & B2B experts, consulting agencies, IT, firms, entrepreneurs, designers, marketers, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

In today's workplace, creating a positive and rewarding employee experience is an essential aspect of successful HR management practices. This course introduces you to the fundamental pillars of Employee Experience (EMX) design - a cutting-edge management tool that focuses on improving employee well-being while enhancing the customer experience. By mastering human-centered leadership and management skills, you'll learn how to create employee-centric experiences that prioritize well-being outcomes. This course helps you develop the skills you need to design and implement an EMX strategy that elevates your HR management practices and foster a more engaged and productive workforce.

Tourism experience

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Highly Recommended

Mastering Experience Design and Management for Thriving Hospitality, Arts, and Tourism Industries

  • For: Tourism and hospitality professionals, arts and culture students, entrepreneurs, designers, marketers, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

Immersive experiences and emotions are at the core of hospitality, arts, and tourism industries. These domains involve various stakeholders who together shape the customers' experiences. Whether it is a hotel, a restaurant, or a museum, the aim is to create lasting impressions on customers. This specialized course is designed to equip you with the skills and tools to create engaging customer experiences, and develop employee relationships that lead to customer loyalty. You will learn how to retain top talent in your organization, resulting in a thriving business and happy customers and tourists.

customer experience

LIVE ONLINE

Highly Recommended

Transform Your Market Research Skills and Boost Your Success with Experiential Market Research (XMR) Techniques

  • For: Market research experts, consulting agencies, designers, IT, engineers, firms, entrepreneurs, marketers, strategists, academics, MBAs

  • Duration: 6 weeks or one intensive week

  • Length: 5-7 hours per week 

  • Schedule: Fall, Winter, Spring, and Summer

  • Format: Small groups, interactive with practice

  • Test: In-class project assignments

  • Time: Local time in New York (EST)

  • Certificate: Course completion certificate

  • Program fee: US$1,145

  • Location: Live online sessions

As consumer behavior evolves to include both physical and virtual spaces, market research tools must keep pace. To address this need, experiential market research (XMR) methods have emerged as a holistic approach to data collection and analysis. By utilizing innovative tools and techniques, XMR ensures that data is rich and nuanced, while generating insights that are relevant and actionable for effective decision-making. This course provides an introduction to the XMR methodological protocol, giving you the skills to utilize these new tools and techniques and effectively analyze data from both physical and virtual spaces.

You're unsure which courses are right for you?
Let our
AIBXD Course Program Recommender help you find the perfect fit

Certificate and Diploma Course FAQs 

  • What is the AIBXD Referral Program?
    The AIBXD Referral Program rewards you for bringing more individuals passionate about experience design and businesses that prioritize the human aspect. You can save up to $5,000 off your program fee, or even enjoy an almost zero-fee program, by referring friends and colleagues. There are various referral options available: Referrals for Executive Education, Referrals for Diploma Programs, and Referrals for Certificate Programs. Through this program, you can help build a global community of elite and the next generation of changemakers and business leaders for positive change.
  • What the AIBXD's Club membership referral program entails?
    When you apply for our club membership, you have the opportunity to refer qualified candidates and earn discounts on your own membership fee. We only ask that you refer people who share our values and are committed to creating a strong global community of elites. Let's work together to build something great!
  • Why refer?
    We have found that many learners have had a greater impact on their learning experience by taking courses with friends and colleagues. By enrolling in the same program, colleagues can establish a common language and discuss how the course content is applicable to their respective roles. Additionally, you can receive a discount on your program fees by referring friends. There is no limit to the number of referrals you may submit, and you will receive a discount on your program fee for each approved referral who stays in the program. Furthermore, your friends can also benefit from the AIBXD referral program by referring others and receiving a discount for each approved candidate who stays in the program.
  • Who is eligible to provide referrals? What rewards are given to them?
    It's common for our learners to refer their colleagues for a variety of reasons, such as wanting to save money on program fees or to have a study partner they can discuss concepts with. If they have already completed one of our programs, they may be eager to share their positive experience with others. If you're applying for a program, you can receive a discount on your program fee. If you've completed the program, you are eligible for a reward for each referred approved candidate. What if I am uncertain about whether I want to enroll in the program at this time? We have noticed that some learners refer their friends to a program without trying it themselves. If you refer your friends and have not signed up yet, you will receive credit to use in the future. To do so, please email us (contact@aibxd.com) with the full names, emails, positions, and company websites of your friends. Can I still refer if I already completed a course or a program? Of course. After completing a course or a program, many of our learners refer their friends. If you successfully refer a friend, you will receive a credit that can be applied toward a future AIBXD program or course. In this case, you should email us (contact@aibxd.com) the full names, emails, positions, and company websites of your friends.
  • How does it work?
    How to refer? Select the program you want to apply for, fill out the online application form (no application fees). Tick the box for AIBXD Referral Program in funding options. Select the desired referral benefits from the droplist menu. Enter the full names, emails, positions, and company websites of the referred candidates in the reserved space. Referred candidates must apply within two days of your application to be eligible for rewards. What will happen next? Our AIBXD referral program committee will email you to confirm the submission of your referred applicants' applications. Upon their enrollment and retention in the program, you will receive a discount. How will I receive my reward? For learners who have not yet enrolled in a program, you will earn a credit toward future program fees once your colleague enrolls and remains in the program. For learners currently enrolled, a credit will be automatically refunded. For learners who have completed a program, a credit will be applied toward future programs. Do you offer rewards for referring learners or clients if I am not interested in joining the program? Sure. Rest assured that you'll still be eligible for rewards regardless of whether you plan to join our programs or club memberships. We simply want to ensure that you don't miss out on the fantastic and one-of-a-kind learning opportunities available to you! If you are not enrolled in our programs or do not wish to join, you can still refer others to our programs, club memberships, or consulting and market research services. As a thank you for promoting our services, we offer rewards. You can earn rewards of up to $5,000 for each approved business client or learner. Rewards are paid by bank transfer or check after the program ends or the business deal is complete.
  • Is there a limit to the number of people I can refer?
    Nope. Referral rewards are unlimited, and some have earned free programs, club memberships, or over $50k in cash. You will receive rewards as long as your referrals are approved by AIBXD and they stay in the program, become a club member, or complete a business deal with us.
  • Do referral rewards expire?
    Yes. Our referral program is highly rated, but has limited spots. Referees should apply within 2 days of your application. If you're not joining, your referees should apply within 5 days of receiving your list sent by email to our committee at contact@aibxd.com. You are responsible for following up with your friends or colleagues to ensure they applied to the program or club membership you referred them to.
  • Can I share information about the AIBXD Referral Program? What are the acceptable platforms for sharing?
    Sharing AIBXD Referral Program links on personal websites, blogs, or social media is allowed with caution. Approval from the referral committee is required. Sharing on public forums like Reddit is prohibited. Please contact contact@aibxd.com to avoid consequences such as loss of reward eligibility or infringement suits on brand image.
  • Where can I reach out if my question wasn’t answered here?
    If you can't find the answer to your question in our referral program FAQ, please contact our referral committee by sending an email to contact@aibxd.com. We will respond to your request within 24 hours. You can find the referral policy terms in the Terms and Conditions section.

Exceptional Opportunity 

Looking to become certified and collaborate with us? Consider joining our programs and working with AIBXD as 

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