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We Are AIBXD Consulting

Your top-notch and all-inclusive partner fully focused on phygital business experience design and transformation.

We provide cutting-edge solutions that integrate science, excellence, and empathy to enhance your business experience across both physical and digital channels. 

We specialize in designing and managing phygital experiences and developing transformation and management strategies that are guaranteed to elevate your business.

+15 years of excellence

We have been crafting bespoke design solutions for the most prestigious brands in the world since 2005. Our expertise spans across brand, customer, employee and digital experiences, ensuring that every touchpoint is tailored to perfection.

AIBXD logo phygital business and customer experience design and management

Experience Design Consulting & Transformation

Our consulting services stand out from the rest because we have the capability to create compelling and profitable experiences. Our secret lies in our scientific and patented framework: the "Experience Strategy Matrix." This comprehensive framework combines a variety of skills and analytical models to accurately identify the REAL problem, and provide you with a customized solution of the highest quality. You can trust us to deliver results that exceed your expectations.

Why Apply Phygital Business Experience

67% of frustrated customers have become “serial switchers” 

Businesses lose $75 billion due to poor customer experience

Source: Forbes, 2018

Vision & Purpose

Our vision goes beyond just starting another consulting firm. We are committed to building a global community of hope that offers the necessary resources for the next generation of leaders and businesses. Our aim is to challenge the current status quo by promoting phygital human-centered business models that create positive impact and change.

Putting the human first - for real!

Why work with us?

We pride ourselves on being a team of experts who are passionate about science, driven by results, fueled by creativity, and dedicated to empathy. Our focus is on transforming business experiences, and we do it across both physical and digital channels with precision and care.

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Our Services

Our main goal is to assist clients in seamlessly combining their physical and digital platforms into a prosperous phygital business experience

With our SSBDA Business Experience Transformation Model™, we follow a comprehensive and science-driven approach that focuses on five key pillars: Screening, Strategy, Branding, Design, and Acculturation. By implementing this framework, we can ensure that our clients receive the desired results and a successful transformation in their business.

SSBDA Business Experience Transformation Model

AIBXd data analytics on digital experience

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Experience Screening 

We provide a thorough and comprehensive analysis of your business experience model, taking into account your clients, market, industry, geographical location, and competitors. Our approach involves utilizing scientific databases, industry reports, and sociocultural & macroeconomic datasets to identify the major pain points, trends, and business stakes. Based on this analysis, we develop result-focused solutions that are driven by the latest scientific knowledge, ensuring that your business stays ahead of the curve.

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Experience Branding

Our branding services are not basic. We provide a holistic and integrative approach known as experiential branding. This approach helps our clients shift their mindset towards a more experience-driven storyliving branding strategy™. Our scientifically grounded method is highly effective in capturing, creating, and sharing your brand values with both B2B and B2C customers. Our experiential branding tools also help you elevate your corporate identity and organizational culture.

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Experience Acculturation

Transforming experiences cannot be achieved overnight. It requires dedicated effort, time, and a series of organizational changes. Our objective is to assist clients in adopting a phygital business experience mindset and transforming into human-centered organizations. We provide essential managerial tools and training programs at both leadership and operational levels to help you achieve this goal. Our mission is to disseminate the new culture and train your staff to turn the phygital experience strategic vision into tangible actions.

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Experience Strategy

We are experts in defining and implementing successful human-centered business experience strategies across both physical and digital channels. Our patented tool, the Experience Strategy Matrix™, offers key experience strategies that will revolutionize the way you do business. We determine your differential experience value, identify the experiential needs of your targets both internally and externally, and assess your phygital online and in-store experience. We help you set up a successful phygital experience strategy vision that will ensure your business stays ahead of the game.

brand experience design AIBXD

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Experience Design

We design compelling experiences for our clients that effectively connect them with their clients, employees, and third parties while positively impacting the environment and society. Our Phygital Experiential Protocol™ is the only approach to experience design that you need. This unique method integrates various actors, layers, levels, and aspects across your physical and digital channels to create a continuum in the value you deliver when shifting from online to offline and vice versa. We provide you with the ultimate experience design solutions that will take your business to the next level!

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SSBDA

Phygital Business Experience Transformation

Unsure of where to begin? We will guide you through every step of the transformation process. Our comprehensive approach involves adopting a business experience mindset across both physical and digital channels. The SSBDA Business Experience Transformation Model includes five pillars: Screening, Strategy, Branding, Design, and Acculturation, which ensure a unified and effective transformation. Our five services cover all aspects of your phygital business experience transformation project, leaving nothing to chance.

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Our difference

We provide exceptional consulting services through the expertise of the top 1% of phygital business experience transformation specialists. Our team comprises highly qualified professionals with Ph.D. qualifications in experience design, phygital transformation,  experiential marketing, and employee experience management.

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Do you want to enhance your customer, employee, brand, or digital experience? Our personalized and science-backed solutions are tailored to your unique needs, attracting top talent and high-paying clients at premium prices.

We offer a wide range of top-notch services, including analysis, strategy, marketing, HR management, professional development, executive education, market research, labeling, and creative design, all under one roof.

What Sets Up Apart?

Our team of experts has more than 20 years of experience in the fields of experience design, phygital transformation, and experiential marketing and management. Additionally, each member holds a PhD in their respective area of expertise.

Our patented research has been instrumental in enabling numerous companies to achieve a successful transformation of their business experience across both physical and digital channels.

We put you FIRST, for real! At AIBXD, we prioritize your needs. Our team of in-house experts will be dedicated to overseeing and managing every detail of your project. You can trust that we will give your project the attention it deserves.

Our content and expertise are 100% human-generated. A standard project without customization typically takes 1 to 3 months to complete.

Our collaboration is not a one-time project, but rather a journey towards our Elite Private Club. This exclusive community gathers the brightest minds from industry and academia worldwide to reshape the future of business for positive change.

Access our tailored, top-notch specialized expertise in phygital experience transformation services at a premium cost that is REASONABLE. We also offer cost-effective solutions tailored to small businesses and solopreneurs without compromising quality.

As the go-to partner for global phygital experience transformation, we hold ourselves to the highest standards and truly understand what it takes to create exceptional phygital experiences that seamlessly connect your physical and digital channels.

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Work With Us

WE ARE EXCLUSIVE BY DESIGN

AIBXD offers phygital business experience transformation, management, and design services to clients worldwide. We prioritize human-centered approaches and maintain high standards in content quality, customer service, and delivery. To ensure excellence, we limit the number of projects we take on each year. We assign a highly experienced in-house team, consisting of our top 1% business experience transformation experts and project managers, to each client.

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