BXDM Expert Certificate™

In this online live course, you'll learn how to become a pro at designing products and experiences that make your brand truly stand out. With a proven framework, you'll be able to create consumer experiences that are not only unique but also profitable. This course equips you with the right tools to help you build a brand experience that is not only distinctive but also valuable, enabling you to scale up profitably.

If you're tired of watching digital strategies fall flat when it comes to engaging users and customers, we have the solution you've been waiting for. Our innovative course introduces you to "phygital," a holistic ecosystem that will help you design immersive, fluid, and successful experiences that connect digital and physical settings. Don't settle for mediocre results - invest in a strategy that actually works.

Creating a human-centered retail experience is crucial for success, yet many retailers fail to design physical spaces with this in mind. This course is designed for retailers and creative designers who want to learn how to create a unique and compelling retail experience. Covering topics such as strategy, branding, and retail experience design, you will gain the tools and skills needed to succeed in the industry.

As an HR manager, you know that employee experience (EMX) is key to success. But what if we told you there's a new management tool that can not only enhance employee well-being but also improve customer experience? In this course, we'll introduce you to the pillars of EMX design and help you master human-centered management and leadership thinking. By focusing on employee-centric experiences that prioritize well-being outcomes, you'll be able to achieve true success in your organization. Get ready to take your HR management practices to the next level!

Looking to take your B2B experience design management skills to the next level? Our online course has got you covered! You'll learn all the essential concepts and tools you need to put your customers at the heart of everything you do. With our help, you can create more value for your B2B customers, stand out in a crowded market, and boost customer retention and conversion rates. From strategy to implementation, we'll guide you every step of the way.

Although Gen Z is an important demographic for many businesses in various industries, brand experiences aimed at youth often struggle to establish a sincere and emotional connection with digital natives. This course provides the necessary strategies and tools for crafting brand experiences that resonate with Gen Zers.

Looking to take your product to the next level and offer a luxurious experience that connects your digital and in-store channels? Look no further than this comprehensive online course, which covers everything you need to know to design standout luxury brand experiences. You'll gain insight into best practices for creating exclusive luxury experiences, as well as the tools you'll need to craft a truly unique and memorable luxury brand experience.

It's imperative that every brand experience design prioritizes sustainability and business ethics. Ethical and sustainable experience design should be integrated into the process from the very beginning, rather than being an end goal. By gaining a clear understanding of how sustainable and ethical brand experience design can be achieved, you can create your own sustainable brand experience that makes a positive impact on both the environment and society.

Say goodbye to traditional design thinking (DT) and embrace the new era of experiential design thinking (XDT). This course will equip you with the essential tools to uncover innovative and disruptive solutions that will prevent experience design failures. XDT is the way forward, and this course will show you why.

Achieving success in customer, employee, brand, and digital experiences requires a strong strategic vision for business experience. This course is designed to help you become an expert in managing business experience design (BXD). You will learn essential tools, frameworks, and knowledge needed to develop BXD strategies and management techniques that will enable you to think like top BXD strategists.

Have you heard about the latest improvements in market research tools? They are now equipped to handle new behaviors and settings that mix real and virtual spaces, like the phygital. This course will introduce you to experiential market research (XMR) methods, which is the best way to collect holistic data using cutting-edge tools and data analysis techniques. XMR guarantees that you'll get rich, detailed data that can help you make smart decisions for your business.

Industries like hospitality, arts, and tourism rely heavily on customer experiences and emotions. Many individuals are involved in creating these experiences and they can greatly influence the customers' overall experience, whether they are staying in a hotel, dining at a restaurant, or visiting a museum. This course is designed to teach you how to create engaging experiences for both customers and employees, which will encourage customers to return and improve employee satisfaction and retention.