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AIBXD for Business

We are dedicated to providing exceptional expertise that is grounded in science, fueled by creativity, and focused on delivering tangible results to enhance your phygital business experience design, strategy, and management.

Mastering the art of designing and managing phygital human-centered experiences that seamlessly connect physical and digital channels is an absolute necessity for businesses to establish a lifelong and unshakable competitive advantage.

86%

of customers are willing to pay higher prices and more likely to make future impulsive purchases in return for a better customer experience.

Source: Entrepreneur, 2021

+15 years of excellence

With 15+ years of experience, we design high-end phygital experiences connecting businesses with their customers and employees across physical and digital channels.

Logo AIBXD Phygital Business  and Customer experience Design

We are the go-to phygital experience design and management experts

Our expertise and patented research have helped various companies, from Fortune 500s to startups, smoothly implement profitable phygital experiences for B2B, B2C, and DTC customers, employees, and brands.

What We Do

Work with us as your comprehensive phygital experience design and management partner and create exceptional, profitable experiences that set you apart. We offer EXCLUSIVE services, including consulting, market research, labeling, and education.

Experience Design Consulting & Transformation

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Most consulting services are not equipped to help companies create compelling and profitable experiences, but we are different. We use a scientific method, the "Experience Strategy Matrix," which is a comprehensive, all-inclusive, and patented framework that gathers various skills and analytical models to identify the REAL problem and offer you a high-quality, tailored solution.

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AIBXD Sunflower Experience Label

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The AIBXD Sunflower Experience certification is an independent, globally trusted label awarded to brands and private & public organizations that meet the highest standards of offering positive experiences that improve the well-being of their customers, employees, suppliers, and partners and positively impact the environment and society. 

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Experience Insights & Market Research

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Despite the billions of dollars companies are pouring into online data analysis, the majority of them seem to be missing the point when it comes to the complexity of phygital experience design. Our "Experiential-Phygital Methodology" is a powerful scientific tool that employs multidisciplinary techniques to collect and analyze data in both physical and digital spaces. With us, you'll get SMART DATA and actionable insights that will help you make impactful decisions.

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Business Experience Design and Management (BXDM) Academy

We deliver an outstanding learner-centered experience. Our programs are taught by the best minds, from renowned business experts to top-tier academics in the Ivey League and the best business schools worldwide. We also offer customized training & coaching programs online and in person in two iconic business hubs — New York City and Paris. ​

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 Our Top-Tier Experts At Your Service

Our team consists of the top 1% of experts who hold PhDs and are ready to assist you in creating, fixing, or transforming your phygital business experience design and management across both physical and digital channels. We possess the necessary expertise and knowledge to guarantee your success, whether it is your customer, employee, brand, or digital experience. We are committed to providing you with the most outstanding service and solutions available.

customer experience

Why You Should Start Now

97%

Of companies fail to conduct a business experience transformation and define a global strategy to improve customer experience, employee experience, and digital experience.

Source: B2B Customer Experience AIBXD Observatory Report, 2023

39

Billion US dollars is the customer experience management market size worth expected by 2030. 

Source: Bloomberg, 2022

What Sets Us Apart

Excellence of Our Expertise

Our expertise is in designing comprehensive, all-inclusive experiences that create value. We work with the world's top brands across various industries and only collaborate with the highest profile experts with PhDs to ensure you benefit from the latest advancements in phygital business experience design. Whether it's your brand, customer, employee, or digital experience, we've got you covered.

Excellence in Customer Service

We provide exceptional customer service through our Conciergerie service. Our friendly and elegant team is available 24/7 and aims to respond to your emails within 24 hours. Your project will be handled by a dedicated in-house team under the guidance of a globally recognized authority in phygital business experience design, strategy, marketing, and management.

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Excellence in Project Delivery

Our clients consistently report feeling elevated when working with us. We pride ourselves on exceeding expectations, delivering the highest quality work with creativity, methodological rigor, and result-focused implementation. We always find creative solutions, regardless of budget or need, and provide high-end tailored solutions for clients with small budgets, ensuring outstanding service and expertise customized to match their profile.

Logo

We Are Human-Centered By Nature. Elitist By Design. Exclusive By Choice. Result-Oriented By Purpose. We Are AIBXD.

Why Work With AIBXD

We are renowned for using our expert knowledge and patented scientific tools to analyze, design, implement, and create, fix, or transform your phygital brand experience across both physical and digital channels, making it exceptional for your customers, employees, online users, and partners.

 
Our tailor-made and specialized expertise in phygital business experience design is available to you at a premium but REASONABLE cost

Our experience design team consists of highly qualified global experts with Ph.Ds in their field of expertise. We offer reasonable premium fees, unlike big consulting firms with astronomical pricing strategies.

 

We view our collaboration as a journey towards gaining Elite Private Club benefits, not just a one-time project

Join our exclusive private membership network to connect with Fortune 500 and startup members, elevate your career and business, and enjoy luxurious venues and events at our Elite Private Club in Paris and New York.
 

 

+20 years of patented research have helped many companies achieve success and profitability

We believe that everyone should have access to high-quality knowledge, whether they are a Fortune 500 company or a small business. We are committed to adapting our approach to fit your budget without sacrificing excellence.

 

We put you first, for real! Our tagline reflects our human-centered approach to business and education

Our clients return with new projects because of our excellence in building relationships. We prioritize how you feel about yourself and our services reflect that.
 

You will enjoy working with us! We handle the entire Phygital Experiential Protocol, from diagnosing the state of your business experience to identifying your touchpoints and providing strategic recommendations.

Putting the human first - for real!

People don't come back because your product is great. They come back because you made them feel great about themselves.

Dr. Wided BATAT, the Michael Jordan of the Human-Centric Experience Design, Founder of the Modern Experiential Marketing & Bestselling Author

We Work With All Company Sizes & Industries Worldwide

Customer Expeience Design

Transforming experiences across physical and digital channels does not happen overnight! It's born out of top-notch expertise, empathy, and human-centered collaborations.

We offer phygital business experience design, strategy, and management services globally to Fortune 500 companies, small businesses, and startups.

Our Clients

Our clients are from different countries and represent over 35 industries, from luxury and retail to energy and automobile. We also helped non-profits, academic institutions, and governments.

Fashion & Apparel 

Customer Expeience

Food & Restaurant

Food

Digital & Online Services

Digital devices and Customer Experience

Energy Providers

Customer Expeience

Luxury Goods

Customer Expeience

Retail

Customer Expeience

Technology

Robot for Customer Experience

Art & Creative Industry

Customer Expeience

Your Industry NEXT...

Ask and Expert Sign

Elevate your phygital business experience by emphasizing human interaction across physical and digital channels. Become a human-centered organization. 

Get the best experience design services by outsourcing to our dedicated team of experts who guarantee a 24-hour response time.

Work with us — you'll have an outstanding experience at all levels!

We tailor our phygital experience design solutions to meet your needs, regardless of your industry, budget, or size, with a focus on results, scientific methods, and creativity.

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